Pricing and Payment Terms

• Retainer — an ongoing monthly fee for a defined scope, team and cadence. Billed in advance for each period.
• Project — a fixed fee for a defined outcome and timeline, typically billed against milestones.
• Advisory — a fee for a defined block of senior time, billed monthly or per block.
• Performance-linked components — where agreed in writing, a portion of fees may be tied to defined, measurable and independently verifiable outcomes.

Fees reflect scope, seniority and composition of the team, duration, complexity, dependencies and the commercial value of the work. ARMEO does not publish rate cards, because engagements are bespoke. A written proposal or statement of work sets out the specific fee, inclusions, exclusions, assumptions and payment schedule.

Unless stated otherwise, all fees are exclusive of taxes. Goods and Services Tax is applied at the prevailing rate where applicable. Where withholding tax applies, the client will provide the relevant certificate. GSTIN: 07AALCM8922D1ZC.

Indian engagements are quoted and invoiced in Indian Rupees (INR). International engagements may be quoted in another currency where agreed in writing. Foreign-exchange conversion, intermediary bank charges and payment-provider fees are borne by the payer unless stated otherwise.

Unless expressly included, the following are charged at cost in addition to professional fees: media and platform spend, advertising budgets, software licences and subscriptions, stock assets and fonts, production and shoot costs, third-party vendor fees, and pre-approved travel and out-of-pocket expenses.

Invoices are issued by Mehra Life Sciences Private Limited and are payable within the period stated on the invoice. Retainers and mobilisation fees are payable in advance of the relevant period. Work may be suspended on materially overdue accounts after written notice, and amounts already invoiced for work performed remain payable.

Payments are accepted by bank transfer (NEFT, RTGS, IMPS), UPI and international wire, and — where an online payment facility is offered — by the methods supported by our payment provider at that time. Bank and payment details are issued on the invoice only. Always verify payment details against a signed invoice before transferring funds; we will never notify a change of bank details by email alone.

Where an online payment facility is offered, payments are processed by a regulated third-party payment provider. Card and bank credentials are handled by that provider and are not stored by ARMEO or Mehra Life Sciences Private Limited.

Cancellation notice, refund eligibility and processing timelines are set out in the Refund and Cancellation Policy. Commercial terms governing engagements are set out in the Terms of Service and Engagement.

Billing and commercial questions may be sent to arjoon@mlspl.co.in.